I spent 25 years in the British Army, latter part of my Career I was
aligned to the Digital Transformation of the all 3 services using digital
communication Radio systems and all informed situational awareness platforms
for 3 dimensional warfare.
Whilst at Norwich Union/ Aviva, as a Technical Project Manager I managed
the rebrand for Pensions and Annuities, I covered roles from UK, Ireland from
General Insurance to Pensions Bonds and Annuities, Taking on the RPA Programme
for Aviva GI, working with a multitude of 3rd party partners from
Blue Prism, LexisNexis to the Polaris
I moved to Thomas Cook in March 18 to manage the RPA Programme for the
UK and Group (EU and Rest of the world) covering Customer Contact centre and
Lines of Business with the need of LEAN and RPA solutions to add value. Using
NICE RTS solutions to enhance the RPA strategy for Thomas Cook customers.
Check out the incredible speaker line-up to see who will be joining Graham.